1. What is Cleanmail?

Cleanmail is a mail relay with a filtering function that enables several actions for e-mails passing through the platform.

You can manage your filtering list (allow-/blocklist), as well as view and modify your messages in retention and quarantine directly from the Cleanmail platform.

The menus/functions to which you have access depend on the policies defined by your administrator. The same applies to quarantine operations.

2. Login

Only users with a valid Cleanmail account can connect to the platform. Accounts are created/managed by your domain administrator.

Depending on your configuration, you have two options to connect to the platform:

Via quarantine report (automatic authenticated access with token, no user/password required)
Via the URL (email and password required):

Cleanmail Swiss : https://cloud.cleanmail.ch/

Cleanmail France : https://cloud.cleanmail.eu/

3. Your user profile

At the first login, we encourage you to change your password.

You can access your profile by clicking on your name in the higher right-hand corner of the screen.

Your following profile information can be adapted/completed: